Title: Interim E-commerce Manager
Location: Remote
Compensation: The role offers a competitive hourly rate between $50.00 - $100.00, with the final figure determined by your specific experience and qualifications.
Reports to: CFO

About the Role

We are seeking an experienced Interim E-commerce Manager to oversee and optimize our online sales channels during a transitional period. The ideal candidate will have a strong background in Shopify and ticketing systems, ensuring seamless operations, excellent customer experience, and revenue growth.

Key Responsibilities

• Manage and maintain the company’s Shopify store, including product listings, pricing, promotions, and inventory updates.
• Oversee ticketing platform operations for events, ensuring accurate setup, smooth transactions, and timely reporting.
• Monitor site performance, troubleshoot issues, and implement improvements to enhance user experience and conversion rates.
• Coordinate with marketing teams to execute campaigns, optimize SEO, and manage digital advertising.
• Analyze ecommerce metrics (sales, traffic, conversion rates) and prepare performance reports for leadership.
• Ensure compliance with payment gateways, security standards, and data protection regulations.
• Provide training and support to internal teams on ecommerce and ticketing processes.

Requirements

• Proven experience managing Shopify ecommerce platforms.
• Hands-on experience with ticketing systems
• Strong understanding of ecommerce best practices, UX, and digital marketing strategies.
• Proficiency in analytics tools (Google Analytics, Shopify Analytics).
• Excellent organizational and communication skills.
• Ability to work independently and deliver results within tight deadlines.

Preferred Qualifications

• Experience in event-based businesses or organizations with ticketing needs.
• Familiarity with CRM and email marketing tools.
• Knowledge of HTML/CSS for minor site adjustments.