Flip CX is a software company that replaces old customer service robots with a modern Alexa-like voice AI experience, specifically for retail eCommerce and transportation businesses. Flip automates your phone support to provide quick and easy resolutions as well as personalized recommendations to more deeply engage the brand. Brands accelerate their customer experience, agent experience, efficiency, and ultimately growth through value-add conversations with customers at scale. Solving customer service and building relationships that drive lifetime value. Dorm room founding. Backed by the people behind Attentive, Ada, and Amazon Alexa.

Administration

Marketing & Communications

Software Engineering

People & HR

Product

Sales & Business Development

Operations

Customer Service

New York, NY, USA

Canal Street, New York, NY, USA

Flip

Bullpen Capital is a venture capital fund that specializes in post-seed financing for early-stage companies that have achieved product-market fit but are often overlooked. With over a decade of experience, Bullpen has funded more than 100 companies across various sectors, including gaming, health, and consumer services. The firm differentiates itself by focusing on entrepreneurs who may not fit the traditional venture capital mold, providing them with the necessary capital and support to scale their businesses. Bullpen's strategic approach and extensive network position it well in the competitive venture capital landscape, making it a valuable partner for emerging companies.

Bullpen Management, LLC

Bullpen Capital

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